About Us 2016-12-12T11:53:17+00:00

Elcoserv is based around the world

Sidereal Enterprises, LLC doing business as Elcoserv.com (“Elcoserv”) was founded in 2010 with one goal: to make a better hosting company. Built on open source technology, we’ve since grown to become one of the Europe’s best providers of web hosting services.
So where are we located? Operating from Cyprus, our team is 100% remote and they work from their homes which also makes us one of the greenest hosting companies out there! And like our customers our staff is spread out around the world. 24 hours a day, seven days a week we monitor our fleet of servers based in different locations around the Europe to make sure your hosting is running perfectly and we always there if you need help.

Why Elcoserv? 5 Reasons

We hate downtime as much as you, and we do everything we can to ensure all our customer’s websites have the highest possible uptime for their websites! We offer a 99.9% uptime guarantee so that if we don’t hit this mark you get your money back.

That isn’t all we guarantee though. We also guarantee the response time of our tech support to ensure you always get a fast response to your problems. Plus our Management Team is accessible to all our customers if you ever have any complaints. Every morning management team review every support ticket to make sure the issue was fixed and to correct any mistakes support might have made. We are not perfect, but perfection is our goal.

We are confident that you will love our hosting services and we offer a 30 day free trial so you can take a look around with no risk! This offer is valid on our web hosting and reseller hosting plans.

Additionally, we offer a 30 Day Money Back Guarantee just in case that is not enough. We want to be the last web hosting company you ever use and the one you tell your friends and family about!.

We all know how frustrating it can be to have a problem and not get the support you deserve. At Elcoserv, service is our highest priority! Our expert team is here to help you 24/7 and we strive to provide the best customer service possible. If you have a problem we will investigate it, find a solution, test the solution, and then send you a full explanation. We hate it as much as you when a support representative doesn’t explain something fully or asks you to test to see if a fix worked. At Elcoserv that should never happen; if it does please alert our Management Team directly at management@elcoserv.com.
We don’t want to make web hosting any more complicated than it already is, and our online control panel is designed to be very easy to use. We are constantly making adjustments to improve usability and you can try a Free Trial and take tours of our Web Hosting, Reseller Hosting, and VPS Hosting.

For more advanced users this doesn’t mean you are missing anything. In fact, it means our interface is just easier to use than our competition while still allowing you to do just about anything! We are always open to requests and if you need a new feature just let us know.

We value our customers and do everything possible to ensure their happiness. That is our promise and as we see by customers feedbacks that we are succeeding! We hope to have you as a customer soon and please let us know if you have any questions.

5 Advantages of Client Account

Easily view status of your and all our servers in real time!
Manage DNS and order your domains from an easy interface.
Easily submit and view support tickets.
Easily view and pay invoices and update billing information.
Easily earn extra income by promoting us through our affiliate program.

We will migrate your current account for FREE!

Moving to Elcoserv has never been easier! With our free migration service, this process is streamlined by our expert migration administrators! We will move your website files and databases from your old web hosting account to your new Elcoserv hosting account!

Once your order is activated, simply request your migration via Client Area Support. Our migration experts will handle everything and are available Monday through Friday, 11am-8pm Central european Time.

We will migrate up to 25 cPanel accounts or up to 10 non-cPanel web hosting accounts (website files & MySQL databases only) — free of charge for web hosting, reseller hosting. For VPS hosting, we can certainly migrate more accounts within reason. Contact us if you have any questions about this!